Privacy Policy
Last updated: May 2026
Cutout Kings (cutoutkings.com.au) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We collect the following information when you place an order or contact us:
- Name, email address, phone number, and delivery address
- Payment information (processed securely through Stripe — we do not store card details)
- Photos and images you upload for the purpose of creating your custom cutout
- Order details including product type, size, and material preferences
2. How We Use Your Information
Your information is used to:
- Process and fulfil your order
- Communicate with you about your order, artwork approval, and delivery
- Send order confirmation and status update emails
- Respond to customer service enquiries
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Photos and Uploaded Images
Photos you upload are used solely for the purpose of producing your custom cutout order. We do not share, publish, or use your photos for any other purpose without your explicit written consent. Uploaded images are stored securely and deleted from our systems within 90 days of your order being fulfilled, unless you request otherwise.
4. Third-Party Services
We use the following third-party services which may process your data in accordance with their own privacy policies:
- Stripe — payment processing
- WooCommerce / WordPress — order and customer management
- Hostinger — website hosting
- Google Analytics 4 (G-SMFXMFR8CJ) — anonymous website usage analytics
5. Data Storage and Security
Your data is stored on secure servers hosted in data centres that comply with industry-standard security practices. We use SSL/HTTPS encryption for all data transmission. Access to your personal information is restricted to authorised personnel only.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at hello@cutoutkings.com.au.
7. Cookies
Our website uses cookies to maintain your shopping session, remember cart contents, and collect anonymous analytics data via Google Analytics. You may disable cookies in your browser settings, though this may affect site functionality.
8. Contact
For any privacy-related enquiries, please contact:
Cutout Kings
Email: hello@cutoutkings.com.au
Website: cutoutkings.com.au
If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.